Purpose
Basecamp Hotels uses SMS text messaging to communicate timely operational updates with employees and on-site contractors. These messages help ensure smooth property operations, maintenance coordination, and guest service continuity.
Message Types
Messages are transactional and informational only. Examples include:
Maintenance or housekeeping task notifications
Shift or scheduling updates
Emergency or safety alerts
Internal reminders or system notices
No promotional, advertising, or marketing messages are sent through this channel.
Who Receives Messages
Only current Basecamp Hotels employees and authorized contractors who provide a mobile phone number to management receive operational messages. Numbers are added by a manager or HR administrator; there is no public sign-up.
Frequency
Message volume is limited to essential operational communications, typically a few messages per week depending on hotel activity.
Privacy Policy for SMS Communications
Basecamp Management LLC, doing business as Strobel Development (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you enroll in our SMS communications program.
Information We Collect
When you opt in to receive SMS messages from us, we may collect:
Your mobile phone number
Your name and role (if provided)
Message interaction history (including delivery confirmations and response logs)
How We Use Your Information
We use your information solely for internal business operations, including:
Task assignments and maintenance coordination
Operational alerts and time-sensitive updates
Scheduling and internal communications
We do not use SMS for marketing or promotional messaging.
Information Sharing
We do not sell, rent, share, or distribute your mobile number to any third party for promotional, marketing, or advertising purposes.
Your information may only be shared:
With internal staff for operational needs
With service providers who support SMS delivery systems (e.g., messaging carriers) strictly for message transmission purposes
Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
Your Rights
You may opt out of SMS communications at any time by replying STOP to any message.
You may request help by replying HELP.
Mobile Data Protections
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Changes
We may update this policy as necessary. Updates will be posted on this page.
Contact
If you have any questions about this policy, please contact:
Basecamp Management LLC
DBA Strobel Development
Email: support@strobeldevelopment.com
Website: https://www.strobeldevelopment.com
SMS TERMS & CONDITIONS
Basecamp Management LLC (DBA Strobel Development)
Effective Date: 12/3/2025
SMS Terms & Conditions
By opting in to receive SMS messages from Basecamp Management LLC (DBA Strobel Development), you agree to the following terms:
Program Description
The SMS program provides internal operational messages including:
Task notifications
Maintenance alerts
Scheduling reminders
Operational communications related to employment or contract work
Consent
By providing your phone number and submitting the opt-in form, you consent to receive SMS messages for operational purposes.
Consent is not a condition of employment.
Message Frequency
Message frequency may vary based on your role and business needs.
Fees
Standard message and data rates may apply depending on your carrier.
Opt-Out
You may opt out at any time by replying STOP.
After opting out, you will no longer receive SMS messages unless you re-enroll.
Help
You may reply HELP to receive assistance.
Eligibility
This program is intended for:
Employees
Approved contractors
Authorized staff members only
Carriers
Carriers are not responsible for delayed or undelivered messages.
Liability
We are not responsible for delayed delivery, errors in transmission, or system outages outside our control.
Changes
We reserve the right to modify this program or these terms at any time. Updates will be posted to our website.
Contact
For questions:
Basecamp Management LLC
DBA Strobel Development
Email: support@strobeldevelopment.com
Website: https://www.strobeldevelopment.com