Purpose

Basecamp Hotels uses SMS text messaging to communicate timely operational updates with employees and on-site contractors. These messages help ensure smooth property operations, maintenance coordination, and guest service continuity.

Message Types

Messages are transactional and informational only. Examples include:

• Maintenance or housekeeping task notifications

• Shift or scheduling updates

• Emergency or safety alerts

• Internal reminders or system notices

No promotional, advertising, or marketing messages are sent through this channel.

Who Receives Messages

Only current Basecamp Hotels employees and authorized contractors who provide a mobile phone number to management receive operational messages. Numbers are added by a manager or HR administrator; there is no public sign-up.

Frequency

Message volume is limited to essential operational communications, typically a few messages per week depending on hotel activity.

Opt-Out / Help

Recipients may opt out at any time by replying STOP to any message.
To resume messages, reply START.
For assistance, reply HELP or email pm@basecamphotels.com.

Data Privacy

Basecamp Hotels values employee privacy. Phone numbers are used solely for operational communications and are never shared, sold, or used for marketing. Please review our Privacy Policy for more information.

Contact

Questions regarding this policy can be directed to:
Basecamp Hotels Operations
christian@basecamphotels.com